Privacy Policy

This privacy policy aims to inform users of the site https://onelovetourandsafari.com/ about how their personal data is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR).

Data Controller

The data controller is : One Love Tours & Safari Head office : Kiwengwa Zanzibar, Unguja Kaskazini, Tanzania Contact : via the contact form on the site

Collected Data

The personal data that may be collected includes:
  • First and last name
  • Email address
  • Phone number
  • Information provided via forms
  • Browsing data (IP address, browser, pages viewed)

Purposes of Collection

Data is collected for the following purposes:
  • Responding to requests sent via forms
  • Managing exchanges with users
  • Improving the operation and content of the site
  • Conducting traffic statistics

Legal Basis for Processing

Processing is based on:
  • the user’s consent (forms, cookies)
  • the legitimate interest of the publisher (security, site improvement)

Retention Period

Personal data is retained:
  • Contact data: 3 years maximum after the last exchange
  • Statistical data: 13 months maximum
  • Cookies: depending on their nature (see cookie policy)

Data Recipients

Data is intended exclusively for One Love Tours & Safari. It may be processed by technical service providers (hosting, statistical tools) strictly within the scope of their missions.

Cookies

The site uses cookies necessary for its proper functioning and, where applicable, audience measurement cookies. Upon your first visit, a banner allows you to accept, refuse, or configure cookies. You can modify your choice at any time via the cookie management interface available at the following link: Cookie settings.

User Rights

In accordance with the GDPR, you have the following rights:
  • right of access
  • right of rectification
  • right of erasure
  • right of opposition
  • right to restriction of processing
  • right to data portability
To exercise your rights, you can contact us via the contact form.

Complaint to the CNIL

If you believe, after contacting us, that your rights are not being respected, you can file a complaint with the CNIL: www.cnil.fr

Data Security

We implement all appropriate technical and organizational measures to ensure the security of personal data.